Undertaking the Office Administration Course at IQ Academy will prepare you for a long and successful receptionist career. This is a key position in companies of all sizes, as the receptionist effectively works as the ‘face’ of the business. The receptionist is generally the first contact point for a client, whether they are walking through the door, calling in or sending through an email. As such, a receptionist needs to have excellent communication skills, have an outgoing personality, be organised and extremely professional. The receptionist is responsible for answering calls and directing them to the necessary people or departments, while messages must also be taken and distributed where necessary. Other tasks that need to be fulfilled include filing, setting appointments, data capturing, sorting mail and controlling the front desk. The receptionist position suits a person that is highly organised and can multitask. You will often have tasks interrupted by phone calls, walk in clients or staff queries, which means you need to keep track of your duties and switch as required. The Office Administration Course will allow you to pursue a career as a receptionist, as well as work as an office administrator, office assistant and personal assistant. Talk to a representative at IQ Academy today and they will provide more information.
