About this course
The Operations Management Short Course at iQ Academy is designed to provide learners with essential skills to effectively manage operations within any organisation. The course covers crucial concepts, strategies, and tools aimed at process optimisation, efficiency enhancement, and alignment with business goals.
Key outcomes include the ability to explain operational management concepts, develop operational plans, apply Total Quality Management and Lean principles, and assess business performance.
9 Units
3 months at 8 hours/week
Certificate included
Lecture-supported
Operations Management
TYPE:
Short Course
MODE:
Fully Online
DURATION:
3 months
PACE:
8 h/week
Flexible payment options available
What you will learn about
This course contains 9 units and can be completed in 3 months at the recommended pace of 8 hours per week:
- Unit 1: Introduction to Operations
- Unit 2: Operational Strategy
- Unit 3: Process Analysis and Improvement
- Unit 4: Forecasting and Scheduling
- Unit 5: Operational Plan
- Unit 6: Total Quality Management
- Unit 7: Lean Management Principles
- Unit 8: Implementation of Operational Plan
- Unit 9: Monitoring and Evaluation of Operations
With our structured approach to learning, you can quickly gain valuable knowledge and skills. All courses include onboarding information, video lessons and multiple assessment opportunities.
Upon successful completion of this course you should be able to:
- Explain core operational management concepts.
- Align operational strategies with business goals, set measurable objectives, and involve stakeholders in strategy development.
- Use tools and methodologies to assess process efficiency, identify bottlenecks.
- Apply forecasting methods, create effective schedules, and optimise resource allocation and operational efficiency.
- Develop and validate comprehensive operational plans.
- Apply the principles and tools of Total Quality Management (TQM) to identify, analyse and improve operational processes, focusing on enhancing product/service quality.
- Utilise Lean prinicples and tools to reduce waste, enhance efficiency and improve productivity.
- Implement ooerational plans, make necessary adjustments, and ensure effective resource use and control measures.
- Assess business performance, conduct reviews and apply corrective actions to improve overall performance.
You can expect to gain practical skills in the following areas:
- TQM application
- Process optimisation
- Lean principles
- Operational management concepts and applications
- Efficiency enhancement
- Operational planning techniques
- Customer service enhancement
Is this course right for me?
This course is suitable for existing operational or project managers looking to enhance their skills,, as well as quality assurance specialists, supply chain coordinators and business analysts.
This course will contribute to professional skills development in the areas of operational strategy, process analysis and improvement, forecasting and scheduling, Total Quality Management (TQM), Lean Management principles, and operational planning and evaluation. It also focuses on enhancing efficiency, resource optimisation, and customer service improvement, which are critical for modern business environments.
By completing this course, alumni will not only be able to demonstrate advanced levels of operational management skills but will also be equipped to contribute to various functional areas and processes within an organisation. Alumni will be able to align operational strategies with business goals, optimise processes, reduce waste, and improve productivity, ultimately driving organisational success and customer satisfaction.
Upon successful completion of this course, students will be equipped to pursue a range of exciting careers such as:
- Operational Manager or Supervisor
- Operations Consultant
- Quality Supervisor or Coordinator
- Production Planner
- Logistics Supervisor
This course has been endorsed by industry experts – such as Dr Amy Long, Chief Operating Officer
This course has been written with the position of Operations Manager in mind. The course is practical and comprehensive, and will prepare individuals to critically analyse and improve the processes and efficiencies of any organisation. The course exposes students to best practices in the management of quality (TQM principles), to ensure the efficient and effective utilisation of resources across a business, which leads to improved customer service and higher revenue generation for the organisation.
Read more about this course and the important role Operational Managers play in ensuring a smooth and high functioning business in the below blog written by Dr Long.
When can you start this course?
Our Short Courses are administered in various intakes throughout the year. Enrol for a date that suits you or enquire now if you’d like more information.
Short Course Admissions
- Minimum of Grade 9 (Standard 7)
- At least 18 years of age
- Alternate admission is possible on the basis of Mature Age exemption (23 years and older)
- Ability to read and write in English, which is the language of instruction
- Students should also possess a basic level of digital literacy skills
Our Short Course programmes are offered all year round, making enrolling easy and convenient anytime. Complete our online application form, and await a call from one of our friendly Enrolment Consultants.
At iQ Academy, we offer all our programmes exclusively through online learning. Students must have regular access to a device and a stable internet connection, whether via a mobile device or any other means.
Don’t worry about course materials, as they are all available online and can be downloaded to your smartphone, PC or tablet for offline use. We do not provide printed textbooks. If you prefer printed materials, you can easily download and print them yourself.
Our teaching and learning activities occur 100% online. If you require more information, please feel free to enquire now.
- A PC, Tablet or Smartphone
- Access to a reliable internet connection
- An active email account
- At least 1GB of data per month
Simple pricing, big value
*Terms and deposit are subject to affordability. View our payment options for more information.
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Structured learning
Weekly lesson plans, regular live classes and special webinars.
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Industry aligned
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Enquire now and an Enrolment Consultant will call you back to answer any questions you have and start your application.
50,000 +
Registered and accredited
Private Higher Education
This Short Course FAQ’s
This course is designed to equip learners with essential skills to effectively manage and optimise operations within any organisation. The course focuses on key concepts, strategies, and tools aimed at improving process efficiency, aligning operations with business goals, and enhancing overall productivity.
This course is for operational managers, project managers, quality assurance specialists, supply chain coordinators, and business analysts looking to enhance their skills and advance their careers.
Upon completing this course, you will be equipped to pursue a variety of career opportunities in operations and management. These include roles such as Operational Manager or Supervisor; Operations Consultant; Quality Supervisor or Coordinator; or Production Planner.
By completing this course you will gain essential skills in operational planning, process analysis, and optimisation, enabling you to develop and implement strategies aligned with business goals. You will learn to apply Total Quality Management (TQM) and Lean Management principles to improve quality, reduce waste, and streamline processes. Additionally, you will develop expertise in forecasting, scheduling, resource allocation, and performance evaluation, allowing you to monitor and enhance operational efficiency.
This course is valuable to employers because it equips professionals with practical skills in operational planning, process optimisation, and quality management, enabling them to improve efficiency, reduce costs, and enhance productivity within the organisation.
Students should choose this course because it provides practical, industry-relevant skills in operations management, equipping you to optimise processes, improve efficiency, and enhance quality in any organisation. With a focus on key principles like Lean Management and Total Quality Management (TQM), this course offers flexible learning and prepares you for diverse career opportunities, making it an excellent investment in your professional growth and success.