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About this course
There is a growing demand for skilled office managers across various industries. As businesses continue to evolve and expand, the need for competent professionals who can effectively manage office operations, personnel, and resources has become increasingly crucial.
On completion of this course, you will be equipped to manage the various functional areas within an office. These include planning of office activities; human resource management; occupational health and safety within an office; the management of contracts and suppliers; managing reception; cashflow forecasting and petty cash management; and finally office technology of today, and the future.
Office Management
TYPE:
Short Course
MODE:
Fully Online
DURATION:
3 months
PACE:
8 h/week
Flexible payment options available
6 CPD Points
9 Units
- 3 months at 8 hours/week
- Certificate included
Lecture-supported
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What you will learn about
This course contains 9 units and can be completed in 3 months at the recommended pace of 8 hours per week:
- Unit 1: The Functions of an Office Manager.
- Unit 2: Planning in Office Management.
- Unit 3: The Contribution of Leadership to Business Success.
- Unit 4: Managing People.
- Unit 5: Managing Office Safety.
- Unit 6: Managing Reception.
- Unit 7: Managing Suppliers.
- Unit 8: Managing Budgets, Cashflow and Petty Cash.
- Unit 9: Managing Office Technology.
With our structured approach to learning, you can quickly gain valuable knowledge and skills. All courses include onboarding information, video lessons, multiple assessment opportunities, and monthly live Q&A sessions with a subject matter expert.
Upon successful completion of this course you should be able to:
- Outline the role and functions of office managers.
- Apply planning functions, within an office environment.
- Explain leadership in the context of leading a business.
- Perform limited human resource management activities, within a business.
- Implement occupational health and safety legislation in the office.
- Apply best practice principles to the management of the front of office (reception).
- Explain and document the processes involved in the management of office supplies and suppliers.
- Discuss financial planning and budgeting.
- Prepare a cash budget.
- Describe the various hardware and software requirements of an office environment.
You can expect to gain practical skills in the following areas:
- Planning of office activities
- Budgeting
- Petty Cash Management
- Contract Management
- Reception best practices
- Occupational Health and Safety
- Legislation and Regulations
- Technology skills
- Leadership skills
- Human Resource Legislation
- Regulations and best practices
Is this course right for me?
This course will contribute to professional skills development in the areas of financing, supplier management, technology, human resource management and more.
By completing this course, alumni will not only be able to demonstrate advanced levels of administrative and management skills, but will be able to grow their professional network by joining OPSA and claiming CPD points thereafter.
Upon successful completion of this course, students will be equipped to pursue a range of exciting careers such as:
- Office Manager
- Personal Assistant
- Secretary
- Office Administrator
- Human Resource Administrator
- Receptionist
This course has been reviewed by industry experts – such as Ms Razia Jenkins
This course has been written with the position of Office Manager in mind. The course is practical and comprehensive, and will prepare individuals to manage the complex environment and responsibilities of an office administrative and management role. The course exposes students to best practices in the management of people, processes and tasks, to ensure the safety and stable management of any office environment.
Read more about this course and the maze of responsibilities required of Office Managers in the below blog written by Ms Jenkins.
Earn industry recognised credentials
This course is proudly endorsed by OPSA South Africa. OPSA is a SAQA recognised Professional Body (ID 1027) for administrative professionals in South Africa. Students who complete this course can claim 6 Continuing Professional Development (CPD) points through membership with OPSA.
The acronym CPD stands for Continuing Professional Development. In its simplest form, it describes the method of keeping track of and recording training hours as well as the knowledge, expertise, and experience one gains outside of on-the-job training.
A professional body will record and monitor each member’s professional learning and development. The professional body may recognise CPD achievements in points or hours. Membership with a professional body can provide students with career advancement opportunities and prove that their skills are relevant and recognised.
Learn more: What are CPD points and can they accelerate your career?
Please note: iQ Academy bears no responsibility for membership registration and other benefits with any professional body. The onus, therefore, falls on the student to ensure they register for a membership and claim their CPD points.
When can you start this course?
Our Short Courses are administered in various intakes throughout the year. Enrol for a date that suits you or enquire now if you’d like more information.
Short Course Admissions
- Minimum of Grade 9 (Standard 7)
- At least 18 years of age
- Alternate admission is possible on the basis of Mature Age exemption (23 years and older)
- Ability to read and write in English, which is the language of instruction
- Students should also possess a basic level of digital literacy skills
Our Short Course programmes are offered all year round, making enrolling easy and convenient anytime. Complete our online application form, and await a call from one of our friendly Enrolment Consultants.
At iQ Academy, we offer all our programmes exclusively through online learning. Students must have regular access to a device and a stable internet connection, whether via a mobile device or any other means.
Don’t worry about course materials, as they are all available online and can be downloaded to your smartphone, PC or tablet for offline use. We do not provide printed textbooks. If you prefer printed materials, you can easily download and print them yourself.
Our teaching and learning activities occur 100% online. If you require more information, please feel free to enquire now.
- A PC, Tablet or Smartphone
- Access to a reliable internet connection
- An active email account
- At least 1GB of data per month
Simple pricing, big value
*Terms and deposit are subject to affordability. View our payment options for more information.
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Structured learning
Weekly lesson plans, regular live classes and special webinars.
Boost your career with a short course certificate
Easily downloadable
Industry aligned
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Enquire now and an Enrolment Consultant will call you back to answer any questions you have and start your application.
50,000 +
Registered and accredited
Private Higher Education
This Short Course FAQ’s
The focus of this course is on administrative and office process management within the organisation. It discusses the functions of planning, organising, leading, and controlling from an administrative perspective. Further to this, the course takes a holistic view of internal and external management processes, as relate to the deliverables within an office.
This course is aimed at receptionists, cleaners, bookkeepers, administrators, office personnel, secretaries and any other individual wanting to upskill themselves on the functions and management requirements of an office.
Students will gain skills in:
- Human Resource Management
- Administrative Processes and Management
- Supplier Management
- Financial Management (within the administrative discipline) and Technology Management
This course equips students with managerial competencies to effectively lead both the administrative function of an office, but also the administrators within the Team. This course builds various administrative and managerial skills to ensure a more well-rounded employee that can add even more value to the organisation.
The course provides learnings and insights into all the functional areas of an Office Manager. The course equips students with the skills required to lead and perform within the office administration environment. The course is industry recognised enhancing the ability for students to grow their career through professional registration with the Office Professionals Association of South Africa.